We're building the customer support tool we always wanted.

What began as an internal tool at a small agency quickly turned into something other teams kept asking about. A year later, Shift Cloud had its first hundred paying customers — most of them found us by word of mouth.

Today more than 4,500 growing support teams rely on Shift Cloud every day. We're a small, remote-first team with a home base in Austin, and we still answer support emails ourselves.